Policies
Our service will meet its legal and financial obligations by implementing appropriate governance practices that support our aim to provide high quality child care that meets the objectives and principles of the National Quality Framework, the National Quality Standard and the Early Years Learning Framework.
The Approved Provider is: Congrong Zheng
The approved provider has a range of responsibilities prescribed in the Education and Care Services National Law and Regulations, including keeping accurate records and retaining them for specified timeframes.
All Childcare Services require Policies to govern their day to day practices, these can be found in the Kingdom Kare Office and available to view on request.
Parent Hand Book
Welcome-Kaya to Kingdom Kare
Should you have any questions please ask:
98425616 or 0406 201 234
Team members photos and names can be found in the foyer.
Enrolment Procedure for Kingdom Kare
Step 1: Complete Enrolment Forms for Kingdom Kare through Xplor
Step 2: Ensure you have applied for Childcare Subsidy through Centrelink
Step 3: Confirm enrolment at Kingdom Kare through my.gov.au or centrelink.gov.au
Step 4: Confirm CWA Agreement in Xplor App
Step 6: Pay the once off enrolment fee of $30 per child
Step 7: Once everything has been confirmed your child can start at Kingdom Kare
PLEASE NOTE:
Additional Childcare Subsidy (ACCS) can only be applied to Childcare Subsidy.
Therefore, you cannot claim Additional CCS unless you are eligible for CCS.
If applying for Additional Childcare Subsidy this can take time to process and the above procedure will apply before commencement.
Should you wish to start before the Additional Childcare Subsidy has been approved then the gap fee will be chargeable, a refund maybe applicable once ACCS has been applied but not guaranteed.
Kingdom Kare Childcare Philosophy
Here at Kingdom Kare we provide children with a sense of belonging through promoting a safe, secure and supportive environment where they are encouraged to be confident and knowledgeable resilient lifelong learners.
At Kingdom Kare we believe children are incredibly capable and imaginative individuals with an amazing set of abilities and skills. Through positive learning environments based upon the principle of learning through play, our educators are providing individual holistic scaffolding for these skills and abilities to develop through constructive social interactions that work in harmony with the needs of the child and their family.
We strongly feel that through our relationship with our families and links into the wider community we promote and support an environment of cultural respect and understanding.
This contains important Parent Information, please read carefully before completing enrolment form.
We believe that the best way to work with you and your child is by building a Partnership of Care.
Should you have any queries please speak to your Child’s Educators, open communication can resolve most issues.
Kingdom Kare Child Care Centre is a Family-owned long day care service, licensed to care for 52 children per day.
Monday-Fridays between 6.45am – 6.00pm.
Mealtimes: Breakfast 9.30 Lunch 11.30 Afternoon Tea 3.30
Rest time: 12-2pm
Staff are suitably qualified with First Aid Certificates and Working with Children Clearances. Staff attend monthly Team meetings and are encouraged to undertake further training and development.
Each Room Leader will create a weekly program for their room keeping in mind the children’s abilities and interests. These will be displayed in your child’s room. Learning Observations will be created in KidsXap for you to read. You can download Xplor Home on your phone login through web browser. When your enrolment is created you will receive an email with login details.
Here at Kingdom Kare we are proud to offer your child the opportunity to learn and develop at their own pace by…
• Providing Educational Resources which are developmentally and age appropriate.
• Providing freshly cooked home style healthy meals following Nutrition Australia Guidelines.
• Providing a program based on individual observations of each child’s development.
• Aim to provide various experiences to encourage each child’s creativity, language, social, emotional and physical development.
• Encourage children to interact peacefully.
• Encourage the beginning of self-help skills.
• Encouraging children to learn safe hygiene practices
When you come into Kingdom Kare, we hope that you will sense a happy and peaceful environment that the children love to play, interact and learn in.
Please pack the following for your child’s day at care:
• Piece of Fruit or Vegetable (to be placed in bowl in foyer)
· Labelled Water Bottle
• Labelled Bottles needed for the day (Please supply Cow’s Milk, Breast Milk and Formula Powder)
• Nappies (minimum of 5)
• Nappy Rash Cream (no talc powder)
• Knickers or jocks (minimum of 4) Please send only inexpensive underwear
• Two (2) changes of clothes (more if toilet training) Please consider weather changes
• Any other special needs/comforters eg. Pacifier, cuddly toy or blanket
• Hat for sun protection.
• Preferred sunscreen
• PLEASE LABEL BELONGINGS AND BAG
PLEASE NO TOYS FROM HOME we cannot guarantee they will return home, we have plenty.
Upon Arrival and Departure:
• Please ensure you arrive before 9.30 am as morning tea is served then. If you are going to be late or absent for any reason, please call 98425616 or text 0406 201 234.
• Please enter PIN for entry into main playroom.
• Please ensure you sign your child in and out on iPad the daily attendance form, this is a Centrelink Requirement.
• No child will be allowed to leave our centre with a person who is not listed on the enrolment form, unless prior arrangements are made.
• A child cannot be released to a person under the age of 18.
• Please do not hold door open for other people for security reasons.
• Never leave door or gate open. Please shut the gate gently.
We use Xplor to share information with parents, you will be provided with a username and password to access the system. You will be able to see your child’s learning as well as manage your childcare bill.
Cancellation of Care
• Two (2) weeks written notice must be given to cancel your child’s placement.
• A “cancellation of care” form must be completed on cancellation.
• Fee’s must be paid in advance to cancel care.
• If you are in credit at the time you cancelled care, you must provide your bank account details within 5 days to receive your refund.
Grievances, complaints, and feedback
If for any reason, you are not happy with the centre’s level of care or care environment we want to know immediately. You can discuss this with staff or formally write a letter. When any matter is raised, the centre will be following our Grievance Procedure Policy. Positive feedback most welcome too.
Health and Safety
· In order to keep Children and Staff healthy and safe we ask that children with contagious illness to be kept home from care, if your child becomes unwell whilst in care you will be contacted to collect them immediately.
· The Centre takes no responsibility for any illnesses contracted whilst children are in care.
· We are an allergy aware centre. Children must not bring food from home, only their daily sharing fruit and bottles.
· Please advise staff should your child’s health needs change in anyway. Forms may be needed to be completed to update enrolment forms.
· NO CHILD will be admitted with obvious signs of highly contagious infection or illness.
· Please exclude your child from care for 24 hours from the last bout diarrhea and/or vomiting.
· A 24-hr exclusion period is obligatory after each immunisation in case of side effects.
· Medication can only be given when prescribed by a registered medical practitioner, from its original container bearing the original label with the name of the child to whom the medication is to be administered and before the expiry date. A medication form must be completed (this can be done on Xplor)
· Medication must be handed to a staff member (DO NOT leave in Bag) to store in a locked container or in the fridge.
· Any child who has commenced an antibiotic must not attend the Centre for 24 hours from commencement.
· Please ensure the safety of all children and staff when accessing the centre.
· Emergency Drills are held throughout the year. An emergency escape plan is in every room.
Fees and Charges
The Service has the following Charges:
• Tiny Treasures (0-2years) - $112.00 per day
• Royal Rubies (2-3 years) - $109.00 per day
• Gifted Gems (3-5 years) - $107.00 per day
• Half-Day Session - $65.00 morning or afternoon (all ages)
• Six hours Short Day Session (9am-3pm) - $85.00 all ages
• Before & After School Sessions (7-9am) $25.00 per session, (3-6pm) $35.00 per session
• $30.00 once of Administration Fee
• $5.00 weekly late fee on overdue accounts
• $1.00 per minute late collection fee (we close at 6pm)
• Fees are payable for every day that your child is enrolled.
• Fees are payable for Public holidays, Sick days and Holidays.
• No fee is charged when the Centre is closed.
• Statements are emailed to you every Friday prior to your child’s attendance for that coming week.
• Fees must be paid in full during the week they are for, your balance must remain at zero (0) by 5pm on Friday to avoid paying the $5.00 late fee.
Child Care Subsidy (CCS) is available to families who are an Australian Resident. To find our eligibility, families must contact the Family Assistance Office. Childcare Subsidy can be received as a reduction of fees through the service or a lump sum payment to the families at the end of the financial year.
We have an open-door policy. We guarantee your child will have a happy, safe and secure relationship with the Centre and Educators and that the time he or she is in our care will be positive and fulfilling.
If you have any other questions, please do not hesitate to ask any KK Team Member.